Reference

persona88 Privacy Policy for Your Account

Your persona88 Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record controlsPhone verification contextLocal-law access

Explore the lobby Read FAQ

How We Handle Payment Records

persona88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details connected with your account and the payment route you choose. When you select DANA, OVO, GoPay or QRIS, we may receive transaction references, status results, timestamps and the account details needed to match a deposit or withdrawal request. Bank transfer and

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virtual account activity can create similar records, including the selected bank rail such as BCA, BRI, Mandiri or BNI. We use these details to reconcile your request, check unusual account activity, answer a receipt query and keep an accurate account ledger. We do not need your
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wallet PIN to display a payment status. We retain records only for operational, dispute, security or legal needs connected with your account. If access is discussed, it depends on local law and may differ by Indonesian region or payment route. You can ask us what data
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is held, why it is used, and which correction or deletion request may apply.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy Help Beside Your Account

A clear contact route matters when a privacy question appears during login or a wallet check. We direct your request through the account support path linked near the cashier area, so you can identify the account, payment reference or device involved without sending details through an unrelated channel. Your request remains about privacy handling, even when the original question began with DANA, QRIS or phone verification.

Team online

Account support route

Use the support path beside your account and include your registered phone number only as requested. We can then locate the relevant Privacy Policy question without asking you to share a wallet PIN.

Payment status request

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, provide the transaction reference and date. We use those details to separate a privacy request from a missing-status question.

Access correction request

Ask us to correct account details or explain a data decision through the same support channel. We may verify your phone before discussing records connected with persona88 access.

DATA CONTROL

What Your Privacy Choices Cover

We keep this policy practical by connecting each privacy choice to an account action you can recognise.

Account data

We may hold your registration details, verified phone status and selected account settings. These records help us identify the correct account when you ask for a copy, correction or deletion.

Cookies and sessions

Cookies and device-session markers can remember sign-in state, security events and page preferences. You can manage browser controls, though disabling them may interrupt the path from login to your account area.

Payment matching

DANA, OVO, GoPay and QRIS references help us match a wallet event to your account. We use transaction identifiers and status results rather than requesting your private wallet PIN.

Account security

Phone verification and session checks help us respond when an account sign-in or payment status looks unusual. Never send a password, one-time code or wallet PIN in a support message.

Retention choices

We retain data for the period needed for account operation, payment reconciliation, dispute handling, security checks or legal duties. You may ask which purpose applies to a particular record.

Request changes

Contact us through the account support path to request a copy, correction, restriction or eligible deletion. Include the affected account detail and we may verify your phone first.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the searches we expect before you open an account or connect an Indonesian wallet. They cover account records, cookies, payment references, phone checks, retention and the correct support path. Where a right or access route is subject to a regional rule, it depends on local law.

It covers account details, phone verification, device sessions, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and identify the correct account, complete the stated verification step and respond to account requests. We do not ask for your wallet PIN.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay transaction references, status results and timestamps used to match a payment request with your account.

Use the account support path beside the cashier area, describe the record you want checked and include the relevant account detail. We may verify your phone before responding.

Retention depends on the record and its purpose, such as account operation, payment reconciliation, dispute handling, security or legal duties. Ask support which period applies to your request.

You can submit an eligible deletion request through account support. We assess the request against operational, payment, security and legal needs; the result depends on local law.

Some cookies or session markers support sign-in and security checks. Browser controls can restrict them, but disabling required settings may interrupt account access or phone verification.

persona88 Privacy Policy for Your Account

Privacy Help Beside Your Account

Account support route

Payment status request

Access correction request

What Your Privacy Choices Cover

Account data

Cookies and sessions

Payment matching

Account security

Retention choices

Request changes

Privacy Policy Answers for Indonesia

01 What does the persona88 Privacy Policy cover?

02 Why does persona88 need my phone number?

03 Does the Privacy Policy cover QRIS and wallet data?

04 How can I request a copy or correction of my data?

05 How long does persona88 keep account data?

06 Can I ask for deletion under the Privacy Policy?

07 Are cookies required to use my account?

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